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Royal Neptun Hotel Dubrovnik, Dubrovnik

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From293US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Kardinala Stepinca 31, Dubrovnik, Croatia, 20000

Royal Neptun Hotel is an iconic property located on the Lapad Peninsula. The hotel has a history of hospitality excellence spanning over 50 years. It offers stunning views of Babin Kuk, Lapad Bay, and the Elaphite Islands while being a short distance from Dubrovnik's Old Town. The hotel's Blue Flag beach status enhances its appeal as a vacation destination.

Location

Situated in Babin Kuk, the Royal Neptun Hotel is conveniently located about 15.5 miles from Dubrovnik. Guests can easily access the Old Town by local bus or taxi. The hotel's positioning allows for peaceful surroundings while being close to major attractions. The area also features scenic views of the Adriatic Sea and nearby islands.

Rooms

Each room at the Royal Neptun Hotel features bright decor and a flat-screen TV with satellite channels. The Premium Skyline Sea View Suite, the largest room, spans 732 square feet and accommodates up to six guests. Families can opt for Junior Suites or Family Suites that include separate bedrooms and sea-view balconies. Standard amenities across room types include complimentary Wi-Fi, air conditioning, and a minibar.

Eat & Drink

Dining at the Royal Neptun includes several venues offering both à la carte and buffet options. Guests can savor culinary specialties at restaurants like Zoë, La Castille, and Vista. The buffet restaurant, Royal Terrace, serves a generous breakfast selection. There’s also a beach restaurant and an aperitif bar that transforms into a nightclub in the evenings.

Leisure & Business

The hotel offers extensive leisure amenities including indoor and outdoor pools, a wellness area, and a range of water sports on the beach. Additional services include beauty salon treatments, table tennis, bicycle rentals, and entertainment programs. For business guests, the hotel provides state-of-the-art technology and creative event catering, all with seaside views.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Guest Room
Max:
2 persons
21 m² 
Bed options:
1 Double bed
Sea view
Shower
Heating
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Panoramic Room
Max:
2 persons
21 m² 
Bed options:
2 Single beds
Sea view
Shower
Heating
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Premium Family Suite
Max:
4 persons
53 m² 
Bed options:
2 Single beds or 1 Queen Size Bed
Sea view
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Dubrovnik 2.0 mi
Airports
Dubrovnik (DBV) 15.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Baggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Electric vehicle charging station

Sports & Fitness

  • Fitness center
  • Canoeing
  • Tennis

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Cribs
  • Babysitting/Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Kardinala Stepinca 31, Dubrovnik, Croatia, 20000
Map view
street view
Kardinala Stepinca 31, Dubrovnik, Croatia, 20000
Nearby
New Battery Lapad
1500 ft
Restaurants
Restaurant Zoe
700 ft
Kardinala Stepinca 31 Importanne Resort Dubrovnik
Neptun Terrace Restaurant
600 ft
Kardinala Stepinca 31
Mediterraneo Restaurant
700 ft
Kardinala Stepinca 31 Importanne Resort
On the Rocks
800 ft
Kardinala Stepinca 31 Importanne Resort
Restaurant Komin
1100 ft
Iva Dulchica 136
Miramare Restaurant
1100 ft
Iva Dulchica 142 Beach Restaurant in Valamar President Hotel
Restaurant Levanat
1300 ft
Nika I Meda Pucica 15
Bistro Kavana Piramida
1400 ft
Iva Dulchica 140 Mali stradun
Bistro Garden
2100 ft
Iva Dulcica
Pivnica Dubrava
2300 ft
Mali Stradun - Babin Kuk
Restaurant Tramuntana
2300 ft
Nika I Meda Pucica 13

Reviews and Ratings

Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great views
Spacious rooms
Noisy dining area
Grumpy front desk staff
8.0/10
Great
Rooms
8.0
Location
9.3
Service
8.1
Dining
7.3
Guest reviews
8.0/10
based on 21 review
9.0
9.0/10based on 4746 review
George
United States of America, May  2024
8.8/10

When I first entered my room, I was a bit concerned about its proximity to the glass staircase, but after exploring other options, I decided to stay. The room offered a fantastic view, a super comfortable bed, and excellent amenities. It was a real cozy retreat. The service could have been more welcoming, especially from the spa staff who seemed to avoid interactions and forgot to explain the towel tag system. The location was perfect, with easy access to the old town, stunning sea views, and a charming promenade just a stone's throw away. The dining experience was a real treat with an exceptional buffet selection on the terrace. Overall, the hotel's facilities were top-notch, providing a delightful stay.

Rooms
9.0
The room had a great view, an overly comfortable bed, and fantastic amenities.
Service
7.0
The overall service could have been friendlier and more engaging.
Location
10.0
The hotel's location was simply perfect, offering breathtaking views and convenient access to the old town and local amenities.
Dining
9.0
The dining experience exceeded my expectations with an amazing buffet selection.
Facilities
9.0
The hotel's facilities were excellent and added value to my stay.
Theodore
United Kingdom, April  2024
8.4/10

The hotel boasts incredibly large and comfy rooms with two bathrooms, and the breakfast was amazing; however, the rooms are in need of a serious upgrade for the price it charges, and the ocean view was missing.

Rooms
8.0
The rooms were incredibly spacious and featured a large and comfortable bed. The two bathrooms added a convenient touch.
Service
9.0
The service was very friendly and exceptionally helpful, though room service could be a bit frustrating at times.
Location
9.0
The hotel is superbly located beachfront and just a 6-minute drive from old town Dubrovnik. The stunning sea view and direct access to the rock beach make it perfect for a relaxing break.
Dining
8.0
The dining experience offered top-quality food, although there were too many guests at once causing some chaos.
Facilities
8.0
The hotel features lovely grounds with steps leading straight into the sea, providing easy access to Lapad Bay and the bus stop for exploring the city and surroundings.
Jamie
United States of America, April  2024
6.6/10

Staying here, I found it very convenient to have all the family close together since the rooms were of different floor plans. However, at the moment, the rooms felt a bit cramped. The service was a mix - while the staff were extremely helpful and friendly, they didn't pay attention to the little things you would expect from a 4-star hotel. The location was ideal, overlooking the sea and keeping us away from the busy tourist areas. The dining experience left much to be desired, with jamboree-style meals and unimpressive quality. Overall, a decent stay with some drawbacks worth considering.

Rooms
7.0
The rooms had varying floor plans and felt a bit cramped.
Service
6.0
The staff were extremely helpful and friendly, but attention to detail was lacking in certain areas.
Location
9.0
The hotel's location was ideal, overlooking the sea and away from the busy tourist spots.
Dining
5.0
The dining experience was subpar, with crowded and lackluster meal options.
Facilities
The hotel's facilities were decent, but there were missed opportunities for improvement.
Billy
United Kingdom, March  2024
8.4/10

I had a wonderful stay at the hotel. The rooms were spacious, nicely laid out, and always supplied with plenty of toiletries replenished daily. The only downside was the lack of a partition on the balcony.

Rooms
9.0
The rooms were exceptionally spacious and well-equipped with plenty of toiletries.
Service
7.0
The service was overall good, but the front desk staff seemed a bit grumpy. Despite that, they were accommodating and even moved us to one of their other hotels when needed.
Location
9.0
The location was excellent, offering stunning views over the sea on the Lapad peninsula. It was just a short bus trip away from the main center and had convenient access to transportation options.
Dining
8.0
The dining area was a bit crowded and noisy at times, but the continental style breakfasts were fantastic. The ambiance could be improved to match the quality of the food.
Facilities
9.0
The facilities were great with direct access to the promenade, various dining options, and shops nearby. The hotel also offered convenient transportation services for guests.
Great views
Noisy dining area
Paul
United Kingdom, December  2023
7.2/10

I absolutely loved the ocean views from the hotel; they were really nice! The rooms were perfect, offering a comfortable stay. However, there were some weaknesses like mold in the shower, bedding not fitting the bed, lack of bedside end tables or electricity for reading lights, and the air conditioning fan not working independently.

Rooms
8.0
The ocean views from the rooms were stunning. The room itself was comfortable and perfect for a relaxing stay.
Service
7.0
The hotel staff were friendly and attentive, making my stay enjoyable. However, I had a poor experience at one of the restaurants where the service was not up to the mark.
Location
9.0
The hotel was on the peninsula with amazing views of yachts and ships entering Dubrovnik harbor. It was a separate area from the main block but accessible via a covered walkway, offering a unique and picturesque setting.
Dining
5.0
The dining experience was of average quality, not the greatest. Despite the spectacular view, the food did not meet my expectations.
Facilities
7.0
The facilities at the hotel were decent, although there were areas that needed improvement.
Jane
United Kingdom, December  2023
8.2/10

My stay at the Ariston hotel, part of the Importanne Group, was delightful. The rooms were surprisingly spacious and had nice amenities like a small refrigerator and a large screen TV. The service was top-notch with continually replenished food and incredibly friendly and helpful staff, especially Kristijan and Marina. The location was perfect, offering easy access to the 'promenade' with various restaurants and shops, and just a short walk from the bus station. However, the dining experience, while having a wide-ranging selection, left something to be desired. The hotel facilities were well-maintained and offered everything I needed for a comfortable stay.

Rooms
8.0
The rooms were spacious, with a small refrigerator and large screen TV, and nice overall.
Service
9.0
The staff were incredibly friendly and helpful, particularly Kristijan and Marina.
Location
9.0
The location was amazing, with direct access to the 'promenade' and quick transportation to central spots like the town and Lapad.
Dining
7.0
The dining options were wide-ranging, but the quality could be improved for a more satisfying experience.
Facilities
8.0
The hotel facilities were well-maintained and offered all the necessary amenities for a pleasant stay.
Mike
United States of America, November  2023
8.6/10

The Neptune hotel offered clean and comfortable rooms, although they were somewhat small. The service, especially at the reception desk and housekeeping, was superb and genuinely friendly. The location, with its amazing amenities and proximity to various attractions, was the hotel's standout feature. The dining experience was satisfactory with a good spread of options on offer.

Rooms
7.0
The rooms at the Neptune were clean and comfortable, but somewhat small. They had all the necessary amenities including robe, slippers, and toiletries.
Service
9.0
The service, particularly at the reception desk and housekeeping, was top-notch with friendly staff.
Location
10.0
The location at Neptune was amazing, with a beautiful walk to Lapad beach and stunning sunsets every evening. The hotel's setting on the peninsula offered breathtaking views of Dubrovnik harbor.
Dining
8.0
The dining experience at the Neptune, particularly from the Neptun Restaurant, was very good with fantastic sea views from the terrace.
Facilities
9.0
The hotel boasts a range of facilities including 5 pools, restaurants, and bars, catering to various guest needs.
Kevin
United States of America, November  2023
8.8/10

My stay was absolutely incredible! The hotel had lovely rooms, but not as private as we would have liked overlooking the pool. The service was exceptional, especially for our infants. The location was great with amazing sea views, and the dining experience was delightful. Overall, a fantastic experience with a few minor drawbacks.

Rooms
8.0
The rooms were lovely, although not as private as expected overlooking the pool. The layout felt more like a family room than the spacious ones in the pictures. Still, it was a comfortable experience overall.
Service
9.0
The service was exceptional and very helpful, especially with the infants in our party. The staff was accommodating and considerate, making our stay much more enjoyable.
Location
9.0
The location was fantastic, right on the seafront with amazing views. Close to the bus stop for easy access to the Old Town and away from the hustle and bustle of the center.
Dining
9.0
The dining experience was excellent, with a wide variety of delicious options for breakfast. The staff was friendly and attentive, ensuring a great start to the day.
Facilities
9.0
The hotel offered great facilities with easy access to the beach and restaurants. The pool area was well-maintained and provided a nice relaxing environment.
Fred
United Kingdom, November  2023
8.4/10

My stay at the hotel was a mix of great and not-so-great experiences. The rooms were spacious and very clean, but not quite as expected from the pictures. The service, especially in planning excursions, was incredible, though some aspects were not very attentive. The location was perfect, offering a laid-back vibe while still being close to the essentials. The dining experience had its highlights and low points. Overall, it was a nice stay with a few minor hiccups.

Rooms
8.0
The rooms were spacious and very clean, though not as portrayed in the pictures. The setup with two single beds and an extra unnecessary bed impacted the overall room space. However, the cleanliness was top-notch.
Service
9.0
The service, especially for excursion planning, was incredible. The staff were cheerful, polite, and helpful overall, but there were moments of lack of attentiveness.
Location
9.0
The hotel's location was perfect, offering a mix of a relaxed environment and proximity to essential places. With a local bus service right opposite the hotel, getting around was convenient.
Dining
7.0
The dining experience had its ups and downs. While the breakfast buffet offered a good selection, there were some aspects that fell short. Overall, it was decent but not exceptional.
Facilities
9.0
The hotel had excellent facilities, especially the rooftop pool and bar area. They provided a great environment for relaxation and enjoyment.
Cleanliness
Room setup
J.
United Kingdom, October  2023
7.8/10

The hotel had a great location with easy access to attractions and a beautiful walk to Lapad Bay for restaurants. The spacious rooms with comfortable beds were a highlight, but the service lacked attention to detail at times.

Rooms
8.0
The rooms were very spacious with a very comfortable bed.
Service
7.0
The staff was great when I arrived late and needed assistance, but some areas like replenishing supplies could be improved.
Location
9.0
The location was pretty amazing with great views and easy access to transportation options.
Dining
7.0
The dining experience offered good variety and service, though some areas were slightly chaotic.
Facilities
8.0
The facilities were nice with a restaurant offering a good selection of foods.
William
United States of America, October  2023
8.4/10

I had a wonderful stay at this hotel. The beautiful balcony overlooking the sea was a highlight, but the limited space for luggage was a downside. The service was top-notch, especially with the excellent staff like Mr Stephan and Miss Jelena. The location was heavenly, offering easy access to the coast and historical sites. The dining experience was lovely, although the evening meal was a bit overpriced. Overall, great value for the amenities provided.

Rooms
8.0
The room had a beautiful balcony overlooking the sea, with multiple doors for access. The air conditioning worked well, and the view from the balcony was delightful.
Service
9.0
The service was excellent throughout the complex. The welcoming staff, especially Mr Stephan, went above and beyond to ensure a comfortable stay.
Location
9.0
The location was just heavenly, offering direct access to the coast and a convenient bus service to the city center.
Dining
7.0
The dining experience was enjoyable, especially with the breakfast on the terrace. However, the evening meal seemed a bit overpriced for the quality.
Facilities
9.0
The hotel facilities were amazing, including multiple swimming pools and massage rooms for relaxation.
view
limited space
George
United Kingdom, September  2023
8.8/10

My stay at the hotel was fantastic! The rooms were lovely, nice, and spacious, with a clean and fresh feel. I did notice a few small stains here and there, but they didn't take away from the overall experience. Having the sea view we paid for was a real treat.

Rooms
9.0
The rooms were lovely, nice, and spacious, and clean, with contemporary furniture. Despite the occasional small stain, the overall experience was great.
Service
8.0
I was pleasantly surprised by the friendly and attentive service at the hotel. From the welcoming bottle of champagne to the incredible staff across all departments, everyone went above and beyond to make our stay memorable.
Location
10.0
The location of the hotel was perfect for me as it was away from the busy center. I loved the direct access to the 'promenade' with its restaurants and shops, as well as the convenience of the nearby bus station and beautiful sea views.
Dining
8.0
Dining at the hotel was a great experience with a wide selection of options and awesome views. The only downside was that the food was a bit cold, but having a microwave nearby would have solved that issue.
Facilities
9.0
The facilities at the hotel were top-notch with everything needed for a comfortable stay. The absence of a beach was compensated by the beautiful rocky lounging areas and multiple pools available.
beautiful sea views
occasional small stains
William
United Kingdom, September  2023
8.8/10

The hotel offers spacious rooms with a fantastic housekeeper, although some room configurations may not match the pictures accurately. The service is top-notch, especially at Meditrraneo for breakfast, with a surprise birthday treat. The location is brilliant with various relaxation spots, though a bit away from the city center, but with easy access via a local bus service. The dining experience is exceptional with a wide breakfast buffet. The facilities are well-equipped and maintained.

Rooms
8.0
The rooms were bright, double the size of what we expected, and had an amazing housekeeper. However, the room layout with extra unnecessary beds was a downside.
Service
9.0
The service was great and accommodating, especially at Meditrraneo. The staff was helpful, polite, and even surprised me with birthday treats.
Location
9.0
The location was a huge plus for us, offering great relaxation areas, stunning sunsets, and convenient access to the city center via a local bus service.
Dining
9.0
The dining experience was outstanding, featuring a huge buffet with many choices to enjoy.
Facilities
9.0
The facilities were well-equipped and maintained, providing a range of services for a comfortable stay.
Rupert
United Kingdom, August  2023
8.8/10

The hotel location is fantastic, right on the sea with breathtaking views. The rooms are comfortable and stylish, and the welcoming staff provide excellent service. The dining options are enjoyable, though a few more menu choices could enhance the experience. The facilities are top-notch with multiple swimming pools and convenient access to nearby amenities.

Rooms
8.0
My room near Ariston on the first floor had an obstructed view of the sea, but it was comfortable and stylish.
Service
9.0
The staff, especially Mr Stephan at the reception and Miss Jelena and Miss Kristina, were incredibly friendly and welcoming. They made my stay memorable.
Location
10.0
The hotel's location is amazing, offering stunning views at breakfast and by the pools. The proximity to the ocean and easy access to various attractions make it exceptional.
Dining
8.0
The dining experience was enjoyable, especially at the Neptun Restaurant with its breathtaking views. However, a few additional menu options could enhance the overall experience.
Facilities
9.0
The hotel facilities are fantastic, with 9 swimming pools, two massage rooms, and access to the panoramic swimming pool in the Royal Blue Hotel. The amenities provided enhance the overall stay.
Ben
United Kingdom, August  2023
7.0/10

My stay at the hotel was a mixed experience. The room, although missing some essentials, had good amenities like tea and coffee facilities. The service, although initially unapologetic for some mishaps, was eventually helpful and friendly. The location was excellent for beach access and nearby attractions. The dining options varied from awful to fantastic. Overall, the facilities were satisfactory.

Rooms
7.0
The room was missing some essentials but had good tea and coffee making facilities and a quality hair dryer.
Service
7.0
Although the check-in was chaotic and unapologetic, the staff eventually found solutions and were helpful and friendly.
Location
9.0
The location was excellent for beach access and nearby attractions.
Dining
5.0
Dining options varied from awful to fantastic, providing a mix of experiences.
Facilities
7.0
The facilities met basic needs during the stay.
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Rooms and Guests2 Guest, 1 Room